Online consultations
How to arrange and prepare for your consultation by video.
Online consultations
Here is how to arrange your video consultation, prepare your space and equipment, and join at the agreed time.
Already have an appointment? Go to the consultation room and choose your psychologist.
Arranging a consultation
Start by using the contact form. Tell us which service you are interested in. A brief enquiry is enough.
Before arranging an appointment, we confirm availability and whether the online format suits your needs. We agree on an appointment time, taking any time difference into account. Consultation fees are listed on the fees page.
If you are travelling, plan for any time difference and choose a private place with a stable internet connection.
Our psychologists are licensed in Denmark and work from our Danish clinic. Their profiles show the services they offer and their current availability. You can read about their work on the psychologists page.
Your space and equipment
Choose a private place where you can talk without being overheard or interrupted. You will need a stable internet connection and a device with a camera and microphone. Position the device so that you can sit comfortably and see your psychologist clearly.
The consultation room page explains how to open your psychologist's video room, test your camera and microphone, and knock to be admitted. You do not need an account. Contact us if you have a practical difficulty that might prevent you from taking part.
Just before your consultation
Open your psychologist's video room about five minutes before the appointment. Allow access to your camera and microphone, enter your name and test your equipment. Then knock and wait for your psychologist to admit you at the agreed time or shortly afterwards.
You decide what the camera shows. If your everyday surroundings could be useful in treatment, we agree together whether and how to involve them. You do not need to show more of your home than you want to.
What happens during treatment?
The video format allows a full course of treatment, including shared understanding, exercises and follow-up. Read about online OCD treatment for the clinical approach, or getting started and your first session for what happens at the beginning.